Info
Subscription This course is exclusively available as a part of an ECA Learning Hub annual subscription
Tags 0-3 years, 3-5 years, 5-12 years, APST: 3, Communication, Courses, EYLF, Family day care, Induction, Long day care, MTOP, Outside school hours care, QA4, Subscription, Teams
Categories Leadership and management
Ratings
Presenter
Victoria Petriella
Victoria has more than 15 years of experience working with children in long day care and outside school hours care programs. Victoria has also held leadership roles centred on helping educators move towards quality and research-based pedagogical approaches.Description
This course is only available as part of an ECA Learning Hub subscription.
In this course, you will learn how to define communication, the types of communication we use at work, how to choose the right delivery method for your message, and how to remove barriers to having it understood.
In this course, you will:
- understand the importance of communication skills in a professional context
- recognise common causes of communication breakdown
- identify strengths and weaknesses of the three methods of communication
- determine which method of communication is best suited to a situation
- identify common barriers to effective communication.
Duration: 2 hours
