In this interactive webcast designed for service leaders, Rod Soper discusses the different between ‘listening to hear’ and ‘listening to respond’. He also shares tips and strategies on how to be present during conversations with others, while building a greater sense of wellbeing for everyone across the service.
This course will help you:
- understand how important play is
- hone your active listening skills
- learn how to give feedback
- discover ways to understand your team
Duration: 1 hour