Video: role-play in managing challenging exchanges

In this short role-play video, Jennifer Ribarovski (author of the module Managing Challenging Exchanges—responding professionally) plays a grandmother sharing concerns with educator, Rebecca about her granddaughter’s sleeping pattern. Watch as Rebecca professionally navigates a challenging conversation.

Learn more about the module Managing Challenging Exchanges – responding professionally.

About Us

The Early Childhood Australia (ECA) Learning Hub is an online learning platform that offers online professional learning for educators and other professionals working with children. The ECA Learning Hub is well regarded for producing high-quality online professional learning. We engage subject matter experts, researchers and sector leaders to share research and identify best practices. We develop professional learning that speaks the language of educators and teachers and can be used across the wide range of settings educators may be working in. Our online courses are accessible, affordable and contemporary, ensuring that quality professional learning is available, no matter where and when it is needed.