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Subscription This course is only available within a standard ECA Learning Hub subscription.
Tags 0-3 years, 3-5 years, 5-12 years, APST: 3, Communication, Courses, EYLF, Family day care, Induction, Long day care, MTOP, Outside school hours care, QA4, Subscription, Teams
Categories Leadership and management
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Presenter
ECA Learning Hub
The ECA Learning Hub team is based in Early Childhood Australia's National Office which is located in Canberra, Australia. Our small team develops professional development resources for educators and other professionals working with young children from birth to eight.Description
In this course, you will learn how to define communication, the types of communication we use at work, how to choose the right delivery method for your message, and how to remove barriers to having it understood.
In this course, you will:
- understand the importance of communication skills in a professional context
- recognise common causes of communication breakdown
- identify strengths and weaknesses of the three methods of communication
- determine which method of communication is best suited to a situation
- identify common barriers to effective communication.
Duration: 2 hours
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